Remote diagnosis on the web or WhatsApp, technician in store or at home at the slot the customer picks, in-house and partner repairers under one command, customer kept informed at every step. One avoidable trip in three eliminated, quotes approved in under an hour*.
*Illustrative figures, demo environment — first customer case in progress.
Are you a consumer? Repair equips retailers and their repairers — to get your product fixed, contact the store where you bought it.
Repair is becoming a service every European retailer is expected to offer: quotes, tracking and warranty. Repair delivers it turnkey — and turns it into a growth engine.
What the law requires, Repair turns into value. Three returns on a single platform.
Every repair becomes a brand touchpoint, tracked on WhatsApp — not an anonymous after-sales ticket. Repair builds attachment where replacement breeds indifference.
Quotes, parts, labour, home visits: repair generates revenue and extends customer lifetime value, on every store at once.
Every step is timestamped and immutable. Audits, warranty extensions, ESPR: the documentation builds itself, ready for inspection.
Repairs in progress, SLAs, workshop performance: head office sees everything in real time, across every store and every country — no spreadsheets, no blind spots.
Where workshop tools stop at the repair, Repair orchestrates the whole journey — head office, network, store, customer.
In-store drop-off in 2 minutes. The store becomes the heart of the service relationship again — not just a returns counter.
In-house and partner repairers, scored on performance, Stripe Connect payouts tracked. Centralised control, multi-site, multi-country.
Real-time updates on WhatsApp, quote and online payment in 3 clicks (link sent by WhatsApp or email). No app to install, no phone queue.
One event, two synchronised views: the customer follows everything on WhatsApp, your network runs it from the application. Watch a repair unfold.
From bikes to appliances, from fashion to industrial equipment — every sector has its constraints. Repair adapts. Pick yours.
Certified repairer networks, warranty and product traceability at European scale.
Remote diagnosis, technician scheduling and WhatsApp updates for workshop networks.
In-store drop-off, suggested artisans and WhatsApp updates to extend product life.
Remote diagnosis, suggested technician, home or workshop visit, online quote and payment.
After-sales for panels, inverters, batteries and EV chargers, with AI pre-diagnosis.
Retailers using the ZIQY circular OS. Repair is one of its modules.
Parts, warranty, history: every completed job feeds the product's record — automatically, with no re-entry.
Parts replaced, before/after photos, cost and labour are closed out by the repairer.
Every job is written to an immutable log — dated, ready for audit and warranty.
Warranty and product status are updated, and the customer history is completed.
The repair joins the product's digital record, reachable from the QR code on the product.
Repair is one building block of the ZIQY circular OS. Add rental, resale and refurbishment when you are ready.
Book a 30-minute demo. We'll show you how to turn the obligation into an advantage, on your own products.
